GAVIN BROWN

Key Project: Project IT Engineer, Daytona Beach Security System Upgrade & Operations Center Deployment

• Architected and implemented a fault-tolerant, 12-host VMware vSphere high-availability (HA) cluster spanning two redundant datacenters.
• Engineered and administered a multi-tiered storage solution utilizing NetApp SAN and VMware vSAN. Defined and allocated disk storage parameters to support high-I/O file and database systems.
• Administered high-availability Database Management Systems (DBMS), including Microsoft SQL Server, PostgreSQL, and MongoDB, optimizing storage I/O and query performance.
• Architected the Disaster Recovery (DR) plan for the deployment. Defined and implemented strict Recovery Time Objectives (RTO) and Recovery Point Objectives (RPO) utilizing VMware-level snapshots and application-level backup schedules.
• Deployed and configured Zabbix and LibreNMS to establish comprehensive infrastructure observability, defining performance baselines and alerting mechanisms for hardware and virtual resources.
• Executed the end-to-end migration and systematic decommissioning of legacy security infrastructure, transitioning and deprecating legacy hardware while cutting over services to the new architecture.
• Managed IT Service Management (ITSM) workflows, executing direct ticket resolution and monitoring strict Service Level Agreement (SLA) adherence for mission-critical systems.
• Deployed, configured, and maintained a complex multi-system environment encompassing Windows Server and Linux servers, executing both bare-metal OS installations and deploying specialized appliances (e.g., NVIDIA GRID).
• Developed and implemented PowerShell and VBScript automation for routine operational tasks, system updates, and configuration changes, reducing manual configuration errors and optimizing resource utilization.
• Performed deep-level root cause analysis of complex integration anomalies during production rollouts.
• Authored and maintained comprehensive technical documentation, including system topologies, configuration records, and standard operating procedures (SOPs).
• Served as the Applications Lead for advanced security platforms, managing the system lifecycle from initial server-side integration to patching live production environments.
• Directed technical discussions as the primary technical point of contact; trained operational staff at the user and sys-admin level.
• Managed edge hardware configurations, integrating perimeter intrusion detection systems into the head-end infrastructure and developing standardized testing protocols.
• Facilitated project management workflows, including subcontractor management, financial modeling, and project billing processes.

Hardware Prototyping & Technical Drafting

• Engineered prototype call points, executing component design utilizing Computer-Aided Design (CAD) software.
• Researched and evaluated hardware manufacturing processes to support the procurement of new system components.
• Developed concept of operations
• Interfaced directly with suppliers and fabricators
• Drafted, reviewed, and finalized technical infrastructure proposals and architectural presentations for executive stakeholder review.

• Administered the complete lifecycle of on-premises and cloud-based IT infrastructure for the entire campus facility.
• Managed a site-wide Microsoft Hyper-V virtualization environment, optimizing host compute and memory allocation for virtual machines to maintain high performance.
• Executed the migration of the on-premises Active Directory environment to Azure Active Directory (Entra ID), establishing modernized identity and access management.
• Managed switching infrastructure and Wireless Access Point (AP) deployments, coordinating with contract staff and onsite personnel to maximize coverage and future growth.
• Administered local Active Directory infrastructure, managing laptop provisioning, user group policies, and Tier 1/2 troubleshooting.
• Managed web hosting environments and developed and rolled out new web designs.

• Served as Second-in-Command (SIC), executing flight logistics and managing client scheduling.
• Coordinated technical avionics upgrades on aircraft, ensuring strict adherence to FAA regulatory compliance and documentation standards.
• Managed web hosting environment and rolled out new web designs
• Supported recruitment campaigns and administrative functions.

• Managed A/V infrastructure, executing hardware upgrades on local servers and control panels.
• Conducted OS maintenance and provisioned physical wiring for new hardware network drops.